Support

LoomTally support Contact yangyu199084@126.com. Include your iPhone model, iOS version, LoomTally version and the steps that led to the problem. Do not send private project notes unless needed and you choose to share them. Start a project Open Projects > New. Enter a name, row goal, pattern repeat and reminder interval, then create the project. Needle and yarn details are optional. Example projects can be edited, archived or deleted. Count with confidence Tap Add row after completing a row. One row removes one row without going below zero. Undo reverses the most recent counter change, including after reopening the app. Pattern position shows the row just completed. Checkpoint messages appear in the open counter and do not send notifications. Keep notes and find projects Open a project and use Add note in the journal. Search Projects by name, garment or yarn. Archive a project to keep it out of your active list; use Archived to restore it. Back up and remove data Settings > Export projects creates a JSON file through the system share sheet. Save it to a destination you trust. This version exports records and does not import backups. Settings > Delete all data permanently clears local projects after confirmation. Deleting everything does not recreate examples. If storage cannot be read The app preserves the existing file instead of silently replacing it. Use Export projects to save the preserved data. Reset only after keeping a copy. If saving fails, the attempted change is rolled back and a message appears. Offline use All counters, notes, statistics, the welcome screen and these support pages work without a network connection. No login or paid feature is required.

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